Patient Rights & Privacy

As a patient, you have certain rights to privacy that are protected by law. We are here to help you understand your rights and choices, and how we may use your personal medical information. Click here to open the full PDF version of our privacy practices. If you have any questions, please call us at 415-379-7800 and request to speak with our Privacy Officer, Roxanne Hanson.

Your Rights

You have the right to:

  • Get a copy of your paper or electronic medical record
  • Correct your paper or electronic medical record
  • Request confidential communication
  • Ask us to limit the information we share
  • Get a list of those with whom we’ve shared your information
  • Get a copy of this privacy notice
  • Choose someone to act for your
  • File a complaint if you believe your privacy rights have been violated
  • Click here to read more

Your Choices

You have some choices in the way that we use and share information as we:

  • Tell family and friends about your condition
  • Provide disaster relief
  • Include you in a hospital directory
  • Provide mental health care
  • Market our services and sell your information
  • Raise funds
  • Click here to read more

Our Uses and Disclosures

We may use and share your information as we:

  • Treat you
  • Run our organization
  • Bill for your services
  • Help with public health and safety issues
  • Do research
  • Comply with the law
  • Respond to organ and tissue donation requests
  • Work with a medical examiner or funeral director
  • Address workers’ compensation, law enforcement, and other government requests
  • Respond to lawsuits and legal actions
  • Click here to read more