Job Title: Health and Housing Coordinator
Supervisor: Director of Community Programs and Workforce
Schedule: 32 hours per week; includes morning, evening, and weekends
The mission of the Women’s Community Clinic is to improve the health and well-being of women and girls. We believe preventive, educational care is essential to lifelong health and that all women deserve excellent health care, regardless of their ability to pay. We work hard to ensure that each client feels comfortable and safe using her voice to direct the care she receives.
Since 1999, the Women’s Community Clinic has used an innovative workforce development-based business model to provide affordable and accessible health care services to Bay Area women and girls. With a proven track record of success, the Clinic has earned a reputation as a safe, welcoming environment where uninsured women can access high-quality health services.
The Health and Housing Coordinator position plays a critical role in the coordination, development and expansion of housing and health programs at the Clinic that serve vulnerable clients. The Coordinator will oversee the Clinic’s Mission neighborhood based Outreach program. This position assures that our programs support and reach homeless, marginally housed clients, and residents of public housing.
AREAS OF RESPONSIBILITY
- Provide oversight and support for weekly community-based programming, including Street and SRO-based Outreach, Ladies’ Night and L-Ternship
- Participate in two weekly evening program shifts
- Oversee and support materials, inventory, and storage for Mission-based community programs
- Oversee and support Food Bank certifications and inventory and Ladies’ Night food program
- Co-facilitation of and participation in collaborative meetings with Mission SRO Collaborative and Ladies’ Night Collaborative
- Work with Director of Community Programs and Workforce and Director of Operations and Planning to assure licensing and permits are in compliance for all community partners
Community-Based Health Education and Services
- Coordinate and facilitate expansion of community-based health education and direct clinical activities
- Facilitate Affordable Care Act and Insurance Enrollment trainings for community partners and participants
- Support expansion of HIV/STI counseling and testing at community-based sites
- Expand community-based programming by facilitating and implementing new programmatic and site based partnerships
- Supervision of Health and Housing program staff to deliver high quality results that further the Clinic’s mission
- Provide ongoing recognition, feedback, and support to develop team members’ professional skills
- Set meaningful goals with all team members and conduct regular staff performance reviews to assess progress
- Coach Health and Housing Associate on training, supervision, and evaluation of POP and TAR Interns, including managing supervision challenges.
Volunteer Management, On-boarding and Training
- Lead the recruitment, screening and scheduling of Outreach Health Worker volunteers.
- Maintain and streamline on-boarding, orientation, and off-boarding process and materials for Outreach Health Worker participants.
- Collaborate with Community Programs Coordinator and Clinical staff around appropriate placement of WAHT Fellows & Interns, and Clinical Interns.
- Maintain and regularly update training curriculum materials; online Health Stream training platform; and training and event calendar for Outreach Health Worker program.
- Organize and co-facilitate new and continuing education Outreach Health Worker training series twice a year to successfully prepare volunteers for their roles.
- Facilitate dissemination of information, reminders, and protocol changes to volunteers.
- Serve as member of Workforce and Client Access and Experience Committees.
Evaluation and Reporting
- Facilitate and track Outreach health worker attendance and evaluations.
- Manage data collection and reporting for Clinic grants, reports, and newsletters.
- Provide monthly reporting for partner contracts and deliverables.
- Work with Director of Community Programs and Workforce and Data Analyst to develop, collect, and monitor outcome and impact metrics for community-based programming.
- Commitment to the mission and goals of the Women’s Community Clinic.
- Bachelor’s degree or minimum 4-year equivalent work experience.
- Experience in project management and development.
- A minimum of two years of direct staff or volunteer supervision; supervision within a non-profit organization and team oriented environment a plus.
- Experience working with: homeless or marginally-housed women, injection drug users, sex workers, SRO tenants, people experiencing mental illness or trauma.
- Experience in sexual and reproductive health education.
- Experience in developing and facilitating program curriculum and trainings.
- Proven success in supporting high needs populations.
- Desire to work in a culturally sensitive and client centered setting.
- At least one year of experience working in a health care environment.
- Must be able to work evenings and weekends.
- Requires a valid California driver’s license and a reliable vehicle.
OTHER KNOWLEDGE, SKILLS AND ABILITIES
- Spanish language proficiency preferred.
- Excellent computing skills, especially within the Microsoft Office suite; familiarity with HealthStream and Salesforce a plus).
- Knowledge of issues and policies affecting homeless and marginally-housed communities.
- An interest in and commitment to women’s health issues and health care access for underserved populations..
- Ability to work independently as well as on a team, prioritizing workflow to meet critical deadlines and paying close attention to detail work.
- Good interpersonal skills with the ability to support collegiality in a small office.
- Commitment to working in an environment offering the full scope of pregnancy options counseling.
- Willingness to be an ambassador on behalf of the Women’s Community Clinic, understanding that all staff contribute towards tasks related to promoting and fundraising for the Clinic.
Salary and Benefits:
- The Clinic provides a competitive total compensation package at the mid-range of the San Francisco nonprofit and healthcare labor markets. The salary range for this position is $21-$22 per hour, depending on experience.
- Generous benefits package, includes: Health (HMO or PPO), dental, and vision insurance with family coverage, generous vacation, retirement plan, sabbatical, flexible spending accounts for medical, transit, parking, and dependent care expenses.
- Requires prolonged sitting or standing for up to 3 hours at a time.
- Requires hand eye coordination and manual dexterity to operate a keyboard, photocopier, telephone, calculator and other office equipment. May require up to 3 hours of typing at a time.
- Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports and to communicate with staff in a busy clinic environment.
The Women’s Community Clinic is an equal opportunity employer. We strongly encourage and seek applications from women, people of color, including bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, color, creed, sex/gender (including gender identity), citizenship status, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical conditions including genetic characteristics and cancer-related conditions, sexual orientation, pregnancy, childbirth, breastfeeding and related medical conditions, genetic information, people with acquired immune deficiency syndrome (AIDS) and AIDS-related conditions, veteran status, or any other consideration made unlawful by federal, state, or local laws. Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Please send a cover letter and resume to: Jobs@womenscommunityclinic.org no later than January 15, 2016. In subject line, please write: Health and Housing Coordinator.